FAQ
About The Products
What does MOX mean?
MOX is short for MOXie, which means determined, knowledgeable and full of energy. We have the know-how (from years of making skin care products in our pharmacy) to create expert anti-aging formulations that give skin cells the green light to create beautiful skin.
What do you mean by Beyond Clean Beauty?
Our products are clean – never made with fillers, waxes, silicon, parabens or preservatives. We don’t use fragrances either as these can lead to allergenicity. Beyond being clean, there is nothing in our formulas that interferes with your skin's natural chemistry. And the dosages of vitamins and minerals in MOX products are much higher than our industry peers that typically rely on water as the #1 ingredient.
What is the Bare Face Beauty Club?
Ok…. so it’s not a literal club. Move a way of living with skin so healthy you want to show it off. Many customers tell us this -- they no longer use concealer or foundation. Texture, color and tone are vastly improved. Difficult skin goes away. So instead of a focus on concealing problems, bare face beauty is about revealing the natural beauty within.
Do you formulate your own products?
Yes. Our pharmacist formulator personally crafts each product to help you achieve the health your skin deserves. Each of our products started off in our pharmacist’s own pharmacy and has been perfected to help patients with skin concerns. But with MOX, no prescription is required.
Where do you manufacture your products?
We manufacture our products in Colorado under the supervision of our pharmacist.
Do you animal test your products?
We treat animals the same way we treat our skin – with care, respect and kindness. None of our products are tested on animals.
About Your Order
Where is my order?
You should have received an email notification with your order confirmation number. You will receive another email, with your tracking number, once your order is shipped. If you have any other questions about the status of your order, please email us at info@moxmindbody.com.
What do you mean by Beyond Clean Beauty?
International orders have a $35 shipping and handling fee and are subject to additional import fees, customs duties and tariffs imposed by the destination country. MOX is not responsible for any additional fees for customs duties or tariffs.
Please see our Shipping & Returns policy for more information.
How does Subscribe & Save work?
You can subscribe to any MOX product or package and save an additional 10%. You determine the order frequency. And can modify or cancel the subscription at any time.
Wholesale and Retail
I would like to carry MOX in my store and have questions about wholesale.
You should have received an email notification with your order confirmation number. You will receive another email, with your tracking number, once your order is shipped. If you have any other questions about the status of your order, please email us at info@moxmindbody.com.